Contact us
Email support@isthissafeformydog.com for anything: billing, refunds, missing foods, data corrections, or general questions.
Emergency? If your dog has eaten something harmful, do not email us. Call the ASPCA Animal Poison Control Center at (888) 426-4435 or go to your nearest emergency vet.
Frequently asked questions
How accurate is the safety information?+
Our database is compiled from veterinary sources, the ASPCA Animal Poison Control Center, and peer-reviewed veterinary literature. It is designed as a quick reference, not a substitute for professional veterinary advice. If your dog has eaten something dangerous, call a vet immediately.
My dog just ate something — what should I do?+
Call your veterinarian, an emergency animal hospital, or the ASPCA Animal Poison Control Center at (888) 426-4435. A consultation fee may apply. Do not wait for symptoms to appear before calling.
Why do I need to enter my email for ingredient analysis?+
Ingredient analysis uses AI, which costs us money per request. The free tier (3 analyses) helps us keep quick searches free for everyone while covering infrastructure costs.
How do I cancel my subscription?+
Email support@isthissafeformydog.com from the address you used to sign up and we will cancel immediately. You will retain access until the end of your billing period.
A food is missing from your database — can you add it?+
Yes, please email support@isthissafeformydog.com with the food name and we will research and add it. Our database grows based on user requests.
The result for a food seems wrong+
If you believe a safety rating is incorrect, email support@isthissafeformydog.com with the food and your source (e.g. a veterinary paper or ASPCA entry) and we will review it.
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